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PRIVACY POLICY ALLIANCE FOR GAMBLING REFORM


The Alliance for Gambling Reform (The Alliance) values and respects your privacy and is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. 

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This Privacy Policy describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. 

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What is personal information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information is recorded in a material form or not.  In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us and what you choose to share with us. The personal information we collect about you may include:

 

  • contact details (name, address, telephone numbers, email)

  • communication with our organisation/staff

  • donation history

  • credit card and/or bank account details.

 

[Under certain circumstances, the Alliance may need to collect sensitive information about you. This might include any information or opinion about the gambling harms you have experienced. If we collect your sensitive information, we will do so only with your consent.]

 

You do not have to provide us with your personal information. You have the option to interact with us anonymously or by using a pseudonym if you prefer.
 

Why do we collect this information?
We collect personal information to allow us to send you opportunities to participate with our organisation and to provide you with information about our work. 

We may use your personal information for the purposes of our internal administration, research, planning, marketing, campaigns and project development. We may share non-personal, non-sensitive and de-identified information with research organisations.


We will not rent or sell your information. Other than as required by law, we will not provide your personal information to anyone else without your consent.

How do we collect your information?
We may collect personal information about you when you

 

  • Interact with us by phone, email, online, or in person

  • participate in surveys or questionnaires

  • subscribe to our mailing list

  • attend an Alliance event

  • share your story of gambling harm with us

  • apply for a position with us as an employee, contractor or volunteer;


How we keep your information secure
The Alliance will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

 

  • having a robust security system for our databases / records;

  • taking measures to restrict unauthorised access to systems where we store your personal information;

  • having technological measures in place (for example, anti-virus software, firewalls);

 

Personal information is held only for as long as the personal information remains relevant to the purpose for which it was collected.

Accessing and correcting information
If you believe personal information we hold about you is inaccurate, you may ask us to correct it.

You can access your information by asking us. Occasionally, we may need to refuse your request to access information, for example, where granting you access would infringe someone else’s privacy.

When you request access, we will ask you to provide some form of identification so that we can ensure that you are the person to whom the information relates.

If you have a question about this Privacy Policy or want to access your personal information, you can contact us by email at info@agr.org.au.


Changes to this policy
Please note that this Privacy Policy may change from time to time.

 

Complaints
If you consider a breach of the Australian Privacy laws or if your rights in relation to privacy has occurred, you may direct your query to us at info@agr.org.au and we will attempt to resolve your complaint. If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at http://www.oaic.gov.au or by telephone on 1300 363 992.
 

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